Try the kybun shoe for 14 days without obligation › This is how it works:

Order some kybun trial shoes here. Try them for 2 weeks and experience the unique walk-on-air feeling. The kybun trial shoes are classified as B-grades with a small defect that is often not even visible, unlike normal A-grades. They serve to give the customer the opportunity to experience the walk-on-air feeling and the great advantages of a kybun shoe on his own body. We will charge your credit card with a £20 handling fee plus a refundable deposit. At the end of the test phase, you have three options:

Option ➀

You send the kybun trial shoes back to us and decide to order a new kybun shoe. You benefit from a free shipping and the deposit as well as the handling fee will be credited to the new kybun shoe.

You return your kybun trial shoe at your expense. Once the kybun trial shoe has arrived and been tested, the deposit will be credited to your credit card or PayPal account and you will receive a voucher equal to the processing fee. You can use this voucher code when ordering a regular kybun shoe. In addition, we will waive the shipping costs for this order. Please send the package with your kybun trial shoe and the delivery note to the following address:

kybun Support Center
August-Borsig-Strasse 13
78467 Konstanz
Germany

Option ➁

You send the kybun trial shoes back to us and the deposit will be credited to your credit card or PayPal account.

You return your kybun trial shoe at your cost. As soon as the kybun trial shoe has arrived and been tested, the deposit will be credited to your credit card or PayPal account and you will receive a voucher equal to the handling fee. In addition, you will receive a voucher code for a one-time free shipping in the online shop. Please send the parcel with your kybun trial shoe and the delivery note to the following address:

kybun Support Center
August-Borsig-Strasse 13
78467 Konstanz
Germany

Option ➂

You like your kybun trial shoes and want to keep them.

In this case, no action is required. We retain the handling fee and the deposit and the kybun trial shoe is yours without any further charges. Of course, we would appreciate to receive your feedback on your walk-on-air experience.

kybun Support Center
August-Borsig-Strasse 13
78467 Konstanz
Germany

Important information:

kybun trial shoes:
kybun trial shoes are classified as B-goods with a small defect that is often not even visible, unlike normal A-goods. They may have been worn before, in this case they were professionally cleaned and disinfected. They serve to give the customer the opportunity to experience the walk-on-air feeling and the great advantages of a kybun shoe on his own body.

Cleaning:
After the two-week trial phase, we ask you to clean the kybun trial shoe and return it in good condition.

Return time / return instructions:
The kybun trial shoe must be returned to us in the original box 14 days after receipt. Please send the parcel with your trial shoe and the delivery note to the following address:

kybun Support Center
August-Borsig-Strasse 13
78467 Konstanz
Germany


Wrong size / Exchange:
You may find that the size of your kybun trial shoe does not fit correctly. In these cases it is possible to change the size of your shoe under the following conditions:

  • The kybun trial shoe should be returned in the original box if possible.
  • Please enclose the original sales document.
  • Please specify which size you would like to order in exchange.
  • You have to pay the costs for the return shipment. The kybun shoe in the new size will be shipped free of charge.